Most of your signups
don't become customers.
Onboarding is where you lose 40–60% of them. Not because your product is bad — because nobody told them what to do next, in a place they were paying attention.
of users drop at the hardest step
Every funnel has a wall — verification, payment setup, profile completion. Most users who hit it never come back.
faster time-to-complete
When Nourdge intervenes at the right moment, users finish onboarding nearly a minute faster on average.
recovery rate lift
The right message on the right channel at the right moment — that's the whole trick. We just do it at scale.
Three things happen,
automatically.
Your app fires onboarding events at our webhook. Nourdge does the rest — detect, decide, deliver.
Deep dive →Detect
Fire stage_entered, stage_exited, form_error and we'll know when someone is stuck — usually within seconds.
# 1 line to start tracking POST /v1/events/ingest { user_id: "usr_8f2a", event: "stage_entered" }
Decide
The AI reads the user's history, segment, device, timezone, and your knowledge base — then picks the template, channel and angle most likely to get them unstuck.
Deliver
Routes through your own WhatsApp / Twilio / SendGrid — your keys, your domain, your sender reputation. Nourdge just orchestrates.
Built the way your
growth team thinks.
Funnel map
See every stage, drop rate, and time-on-stage. Nourdge highlights the highest-friction moment and suggests exactly what to deploy.
AI reasoning, not magic
Every intervention shows its reasoning: why this user, why now, why this channel. Explainable by design.
Template library
Your team owns the copy. The AI picks which template to send — it never writes new copy without approval.
Knowledge base
Feed it your docs, FAQs, case studies, voice guide. The AI uses them to personalize, with citations.
Bring your own LLM
Anthropic, OpenAI, Google, or a custom gateway — Nourdge stays provider-agnostic. Your keys, your budget, your data boundary.
Multi-product
Run multiple products from one workspace — each with its own stages, templates, and channel keys.
We stopped losing 40% of new users at onboarding. Nourdge figured out which ones needed hand-holding and which ones just needed a better link. Our completion rate went from 58% to 74% in six weeks.